In banking and insurance, AI pays off wherever there are lots of documents and lots of rules: customer onboarding files, policies, claims, supervisory circulars, internal manuals and thousands of lines of legacy code. Today's open models read, summarise, classify and write code well enough to take repetitive work off operations, compliance and technology teams, always with a person validating the output.
But those documents hold personal data, financial information and information covered by banking secrecy. Sending them to a foreign provider's API turns every query into a third-party ICT service your supervisor can ask you to justify: where the data is processed, who subcontracts to whom, what happens if the service goes down and how you would leave. With DORA applying since January 2025, those questions are no longer theoretical.
What comes next reinforces the trend. The AI Act classifies creditworthiness assessment of natural persons and life and health insurance pricing as high-risk, with obligations from 2 December 2027, and the EBA and EIOPA expect real governance and oversight of providers. We track every deadline in our regulatory radar. As a Spanish operator with its own infrastructure in Madrid, we offer an identifiable provider, a contract that fits your register of information and published prices.